Ordering

Order

You can order as guest or create an account where you can store your adress and review your orders & invoices.
The account is also a back-up for your digital items you can redownload at any time.

Payment

Payments are HTTPS encrypted and SSL secured and no credit card information is stored on the server.
The payment gateway integrates Stripe. You can also check out with PayPal if you prefer.
All licence purchases are one-time payments for perpetual use with no recurring fees.
The prices include all applicable taxes and handling fees.

Shipping

We offer free shipping for countries belonging to the European Union.
After you have completed your order you will recieve the confirmation and invoice by email.
You can download digital items directly after your purchase.
Physical items are sent with DHL, you will receive a tracking link when the order leaves our office (except books in Germany).
For shipping outside the EU, local tax may apply at your charge, contact your tax office for more information.

Refunds

To be eligible for refund, pelase take contact before returning within 7 days after its arrival.
Refunds are possible only for unopend and unused items.
They have to be returned undamaged within 30 days and at your charge.
All digital purchases are final and can not be refunded.
If defective and notified within 7 days we will provide you with new files.

Privacy

This website does not track your visit and your personal information is kept confidential.
New clients are registered to an occasional newsletter from which you can opt-out any time.

Terms