Ordering

Order

You can order as guest or create an account where you can store your adress and review your orders & invoices.

Payment

You can pay with Mastercard, Visa or American Express – or take contact for a bank transfer.
Payments are HTTPS encrypted and SSL secured and no credit card information is stored on the server.
The payment gateway integrates Stripe. You can also check out with PayPal if you prefer.
All licence purchases are one-time payments for perpetual use with no recurring fees.

Shipping

We ship worldwide and for free at 50€ in Germany, 100€ in the EU and 200€ in all other countries.
After you have completed your order you will recieve the confirmation and invoice by email.
You can download digital items directly after your purchase.
Physical items are sent with DHL, you will receive a notification when the order leaves the office.
Precious items – artworks, books, posters – are sent with tracking code, assurance and high quality packaging.
For any refused parcels or returned for wrong adress, eventual return shipping costs are at the charge of the customer.

Taxes

The prices exclude taxes, within EU 7% VAT applies on products and shipping costs.
Outside the EU no VAT applies, but local tax may apply at your charge by the post office.

Refunds

To be eligible for refund, pelase take contact before returning within 7 days after its arrival.
Refunds are possible only for unopend and unused items, and exclude shipping costs.
They have to be returned undamaged within 30 days and at your charge.
If you haven't received your order after 45 days, please take contact to be elligible for a refund.
All digital purchases are final and can not be refunded.
If defective and notified within 7 days, new files will be provided.

Privacy

We offer full privacy, this website does not track your visit and your personal information is kept confidential.
New clients are registered to an occasional newsletter from which you can opt-out any time.
Since our screen licences are unlimited in views/downloads you do not need to track your clients either.

Terms